K
Kashlet

Get in touch

We're here to help.

Whether you have a question about our platform, need technical support, or want to discuss a partnership — we would love to hear from you.

Chat on WhatsApp — +234 904 012 7134
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Kashlet is not a lender

Kashlet Digital Services Limited does not extend credit and is not a lender. Peer2Peer's PayBack feature facilitates only voluntary, peer-to-peer contributions among a user's own personal contacts, with a self-declared pay-back date. Kashlet does not partner with any lending institution, underwrite loans, charge interest, or process loan repayments. See our Privacy Policy for details.

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General enquiries

Questions about Kashlet, Peer2Peer, or our services.

info@kashlet.com.ng
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Compliance & Regulatory

For CBN, NDPC, or institutional compliance matters.

compliance@kashlet.com.ng
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Technical Support

Issues with your account, a circle, or a payment.

support@kashlet.com.ng
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Careers

Join our team — engineering, compliance, product, and more.

jobs@kashlet.com.ng

Other contacts

Abuse & Fraud Reports

abuse@kashlet.com.ng

Tax & Finance

tax@kashlet.com.ng

Our offices

Find us

Lagos (HQ)

14 Adetokunbo Ademola Crescent, Victoria Island, Lagos 101233, Nigeria

Mon–Fri, 8:00 AM – 6:00 PM WAT

+234 904 012 7134

Abuja

Plot 2A, Diplomatic Drive, Central Business District, Abuja, Nigeria

Mon–Fri, 8:00 AM – 6:00 PM WAT

+234 904 012 7134

Response times

  • Technical support< 4 business hours
  • General enquiries< 1 business day
  • Compliance matters< 2 business days
  • Partnership proposals< 3 business days

Fastest response

For urgent account issues, WhatsApp is the quickest way to reach us — we monitor it daily.

WhatsApp us now

FAQ

Frequently asked questions

How does Kashlet ensure my money is safe?▾
Every naira is tracked on an immutable double-entry ledger. Entries cannot be deleted or altered by design — a database trigger enforces this. Additionally, 5% of every contribution is ring-fenced in an insurance reserve.
What is Peer2Peer?▾
Peer2Peer is our peer-to-peer financial help feature. You create a request (CrowdFund, PayBack, or BillSplitter), share a secure Paystack link with your network, and contributors pay directly into your bank account. No middleman, no waiting.
What is the minimum number of members for a savings circle?▾
Minimum 5 members are required before a circle can become active and contributions can start. The fund creator is always member #1.
What payment methods can members use to contribute?▾
Bank transfer, debit card, mobile wallet (OPay, PalmPay, Kuda), and USDC cryptocurrency via Polygon.
How are payouts distributed?▾
Payout order is set when the circle is created. When it is a member's turn, the full pool (minus the 5% insurance reserve) is disbursed to their bank account, mobile money number, or crypto wallet.
Is Kashlet regulated?▾
We operate under CBN guidelines for fintech platforms and comply with NDPR (Nigerian Data Protection Regulation) and FATF AML standards. All members undergo KYC and sanctions screening before they can contribute.
Can diaspora members join a circle from abroad?▾
Yes. Diaspora members can contribute and receive payouts via USDC on the Polygon network. Every transaction creates the same double-entry ledger entries regardless of channel.
Is there a mobile app?▾
Yes — download Kashlet by Kashlet on Google Play. The app lets you manage your savings circles, track contributions, and create Peer2Peer requests from your phone.